XWMS DocsOn this page
Which product should I start with? What if I need custom work? Where do I manage payments? Where do I ask for help? What should I include in a support request?XWMS Support and Sales FAQ
Common support and sales questions for XWMS users.
Support and Sales FAQ
This page answers common questions about buying XWMS Studio, custom work, account access, and support.
Which product should I start with?
Most businesses should start with the Studio Starter Service if they want XWMS to build the first version of the website. Choose a normal Studio plan when you already want to manage the site yourself.
What if I need custom work?
Custom work can be added when your business needs functionality outside the normal Studio template and dashboard flow. Custom pricing depends on scope, complexity, and support needs.
Where do I manage payments?
Open /accountdashboard, then go to the payments and subscriptions area. Sensitive billing changes can require account unlock.
Where do I ask for help?
Use the contact or support pages when you need help with a checkout, Studio setup, API client, account access, privacy request, or billing question.
What should I include in a support request?
Include your account email, product or workspace name, a short description of the issue, screenshots if useful, and any checkout or invoice reference you have.